Terms of Service - Her Full Stack

Terms of Service

Last Updated: February 16, 2026

Welcome to Her Full Stack. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or subscribing to any Her Full Stack product—including Maker Stack and Creator Stack (collectively referred to as "the Stacks")—you agree to these Terms, our Privacy Policy, and any additional terms that apply to specific features or services.

If you do not agree to these Terms, you may not use our service.

2. Description of Service

Her Full Stack provides craft and product-based business owners with:

  • Branded online shop and website templates
  • Link in bio pages
  • Social media scheduling tools
  • Email marketing capabilities (pay-as-you-go)
  • Sales automation
  • Done-with-you setup consultation
  • Creator Stack subscribers also receive: sales funnels, courses & memberships, quizzes & surveys, and booking calendars

3. Account Registration

3.1 Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Eligibility

You must be at least 18 years old to use our service. By creating an account, you represent that you meet this requirement.

3.3 Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Subscription Plans & Billing

4.1 Subscription Plans

We offer subscription-based access to Her Full Stack products with both monthly and annual billing options. Specific plan details, features, and pricing are available on our website and may be updated from time to time.

4.2 Free Trial

New subscribers receive a 14-day free trial. A valid credit card is required to start your trial. You will not be charged until your trial period ends. We will send reminder emails before your trial expires so you have the opportunity to cancel if you choose not to continue.

Important: Email marketing is pay-as-you-go and requires adding funds to your wallet. This is separate from your subscription fee and is not included in the trial.

4.3 Billing Cycle

  • Monthly: Billed every 30 days from your subscription date
  • Annual: Billed once per year from your subscription date

4.4 Payment Processing

All payments are processed securely through Stripe. Standard payment processing fees (2.9% + $0.30 per transaction) apply to your customer transactions and are paid directly to the payment processor, not to us.

4.5 Platform Fees

We charge ZERO platform fees on your sales. Your subscription fee is all you pay—we never take a percentage of your revenue.

4.6 Price Changes

Subscription prices are subject to change at any time without prior notice. However, existing subscribers will remain at their current pricing for the lifetime of their subscription. Price changes only apply to new customers or if you change your plan after a price increase.

5. Cancellation & Refunds

5.1 Cancellation Policy

You may cancel your subscription at any time, for any reason. Both monthly and annual plans can be canceled without penalty.

5.2 How to Cancel

Log into your account and navigate to Billing Settings, or contact us at [email protected].

5.3 What Happens After Cancellation

  • Your account remains active until the end of your current billing period
  • You retain access to all features until that date
  • No refunds are provided for partial months or unused time on annual plans
  • Your shop and content will be archived but not deleted immediately

5.4 No Refund Policy

All purchases are final. Because Her Full Stack provides digital products and services with immediate access upon subscription, we do not offer refunds under any circumstances. By subscribing, you acknowledge and agree that no refunds will be issued for any reason, including but not limited to: unused time, dissatisfaction with the service, accidental purchase, or failure to cancel before the trial period ends.

We encourage you to take full advantage of your 14-day trial to evaluate whether the service meets your needs before your subscription begins.

5.5 Email Marketing Wallet

Funds added to your email marketing wallet are non-refundable and non-transferable.

6. Acceptable Use Policy

You agree not to use our platform to:

  • Violate any laws or regulations
  • Sell illegal products or services
  • Infringe on intellectual property rights
  • Spam, harass, or send unsolicited communications
  • Distribute malware or harmful code
  • Impersonate others or misrepresent your identity
  • Engage in fraudulent activity
  • Resell or redistribute our service without permission

We reserve the right to suspend or terminate accounts that violate these policies.

7. Your Content & Data

7.1 Ownership

You retain all rights to the content you create and upload to our platform, including:

  • Product descriptions and images
  • Blog posts and website content
  • Email campaigns
  • Customer data

7.2 License to Us

You grant us a limited license to store, display, and transmit your content as necessary to provide our services.

7.3 Data Backup

While we maintain regular backups, you are responsible for maintaining your own backups of important content.

7.4 Customer Data

You own your customer data. We will never sell, share, or use your customer information for our own marketing purposes.

8. Intellectual Property

8.1 Our Property

Her Full Stack, our logo, templates, and platform features are our intellectual property. You may not copy, modify, or distribute them without written permission.

8.2 Templates & Themes

You may customize provided templates for your own business use. You may not resell or redistribute templates to others.

9. Third-Party Services

Our platform integrates with third-party services including:

  • Stripe (payment processing)
  • Email service providers
  • Social media platforms

Your use of these services is subject to their own terms and conditions. We are not responsible for third-party service failures or changes.

10. Service Availability

10.1 Uptime

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

10.2 Support

We provide email and chat support. Annual subscribers receive priority support and quarterly strategy calls.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Her Full Stack is provided "as is" without warranties of any kind
  • We are not liable for any lost profits, data loss, or indirect damages
  • Our total liability is limited to the amount you paid us in the 12 months prior to the claim
  • We are not responsible for your business success or failure
  • We are not liable for third-party service failures

12. Indemnification

You agree to indemnify and hold harmless Her Full Stack, its officers, employees, and affiliates from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you create or products you sell

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or platform notification at least 30 days before they take effect.

Continued use of the service after changes take effect constitutes acceptance of the new Terms.

14. Termination

14.1 By You

You may terminate your account at any time as described in Section 5.

14.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Fail to pay subscription fees
  • Engage in fraudulent or illegal activity
  • Repeatedly violate our Acceptable Use Policy

We will provide notice when possible, except in cases of severe violations.

15. Governing Law

These Terms are governed by the laws of [YOUR STATE], United States, without regard to conflict of law principles.

Any disputes will be resolved in the state or federal courts located in [YOUR COUNTY], [YOUR STATE].

16. Dispute Resolution

Before filing a lawsuit, we ask that you contact us to try to resolve the issue informally. Most disputes can be resolved this way.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Her Full Stack.

19. Contact Information

For questions about these Terms, please contact us:

Her Full Stack
Email: [email protected]
Website: herfullstack.com

By subscribing to any Her Full Stack product, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the no-refund policy for all digital products and services.

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